Legal
Privacy & Cookie Policy
Cryptex IT Solutions (Pty) Ltd
Last updated: April 2026 · Version: 2.0
1. Introduction
Cryptex IT Solutions (Pty) Ltd ("Cryptex", "we", "us", or "our") is committed to protecting your privacy in accordance with the Protection of Personal Information Act No. 4 of 2013 ("POPIA") and all other applicable South African legislation.
This Privacy & Cookie Policy explains what information we collect when you visit our website at cryptexsolutions.co.za ("the Website"), how we use it, and what choices you have regarding that information.
By continuing to use our Website, you acknowledge that you have read and understood this policy.
2. Who We Are
| Company Name | Cryptex IT Solutions (Pty) Ltd |
| Nature of Business | Website design & development and software development |
| Location | Pretoria, Gauteng, South Africa |
| Contact Email | info@cryptexsolutions.co.za |
| Business Hours | Monday–Friday, 08:00–17:00 SAST |
3. Information Officer
In terms of POPIA, Cryptex has designated the following Information Officer who is responsible for ensuring compliance with this policy and POPIA:
Information Officer: Renier Vermaak
Contact: info@cryptexsolutions.co.za
If you have any questions, concerns, or requests relating to your personal information or this policy, please contact our Information Officer directly.
4. What Information We Collect
Our Website is an informational website. We do not operate a contact form, user registration, or any other mechanism that directly collects personal information from visitors.
The only information collected when you visit our Website is anonymised analytics data collected automatically through Google Analytics, as described in Section 6 below. This data does not identify you personally.
We do not collect any sensitive personal information as defined under POPIA, including but not limited to race, religion, health information, biometric data, or financial account details.
5. How We Collect Information
We collect information in the following way only:
- Automatically — through Google Analytics cookies when you visit our Website. This data is anonymised and aggregated and does not identify you as an individual.
We do not collect personal information directly from visitors, from third party sources, or through any marketing lists.
6. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to help us understand how visitors use our Website. Google Analytics collects anonymised information including:
- Pages visited and time spent on each page
- General geographic location (country and city level only)
- Device type and browser used
- How visitors arrived at our Website
This information is aggregated and does not identify you personally. We use it solely to improve our Website and user experience.
How Google Analytics Works
Google Analytics places cookies on your device to collect this information. Google may process this data on servers located outside South Africa, including in the United States. For more information about how Google uses this data, visit policies.google.com/privacy.
Opting Out of Google Analytics
You can opt out of Google Analytics tracking at any time by:
- Installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
- Declining analytics cookies through our cookie consent banner when you first visit the Website
- Adjusting your cookie preferences through the "Cookie Settings" link in our footer
7. Cookies
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work correctly and to provide information to website owners.
Cookies We Use
| Cookie Type | Provider | Purpose | Duration |
|---|---|---|---|
| Essential cookies | Vercel | Required for the Website to function securely and correctly | Session |
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Persists session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
| cryptex_cookie_consent | Cryptex | Stores your cookie consent preference | 1 year |
Your Cookie Choices
When you first visit our Website you will be presented with a cookie consent banner with the following options:
- Accept All — essential and analytics cookies will be placed on your device
- Essential Only — only strictly necessary cookies will be placed; Google Analytics will not be activated
You can change your preferences at any time using the "Cookie Settings" link in our footer.
Managing Cookies Through Your Browser
You can also control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling essential cookies may affect how the Website functions. For guidance specific to your browser visit:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
- Safari: support.apple.com/guide/safari/manage-cookies-sfri11471
- Edge: support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
8. How We Use Information
We use the anonymised analytics information collected through Google Analytics solely for the following purpose:
- To understand how visitors navigate and use our Website
- To identify which pages and sections are most useful to visitors
- To improve the overall design and user experience of our Website
We do not use any collected information for marketing purposes, to identify individual visitors, or to share with third parties for any commercial purpose.
9. Legal Basis for Processing
We process anonymised analytics data on the following legal grounds under POPIA:
- Consent — analytics cookies are only activated after you accept them through our cookie consent banner
- Legitimate interest — we have a legitimate interest in understanding how our Website is used in order to improve it
10. Who We Share Information With
We do not sell, rent, or trade any information to any third party.
We use the following third party service provider who may process anonymised data on our behalf:
| Service Provider | Purpose | Location |
|---|---|---|
| Google LLC | Website analytics (Google Analytics) | United States |
| Vercel Inc. | Website hosting and infrastructure | United States |
Where data is transferred to service providers outside South Africa, we ensure that appropriate safeguards are in place in accordance with POPIA.
We may also disclose information if required to do so by law, a court order, or a regulatory authority.
11. How We Protect Information
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or destruction. These measures include:
- Our Website is hosted on Vercel's secure infrastructure with HTTPS encryption
- Google Analytics data is anonymised and does not contain personally identifiable information
- Access to any business information is restricted to Renier Vermaak and Ruben Roos only
12. Data Retention
Google Analytics data is retained in accordance with Google's standard data retention settings, which we have configured to 26 months. After this period the data is automatically deleted by Google.
Cookie consent preferences stored on your device expire after 1 year, after which you will be asked for your cookie preferences again.
13. Your Rights Under POPIA
As a data subject under POPIA, you have the following rights:
- Right of access — you may request confirmation of whether we hold personal information about you and request a copy
- Right to correction — you may request that we correct any inaccurate information we hold about you
- Right to deletion — you may request deletion of any personal information we hold about you
- Right to object — you may object to the processing of your personal information in certain circumstances
- Right to withdraw consent — you may withdraw your consent to analytics cookies at any time through our cookie consent banner or the "Cookie Settings" link in our footer
To exercise any of these rights, please contact our Information Officer at info@cryptexsolutions.co.za. We will respond within 30 days of receiving your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa:
Website: inforegulator.org.za
Email: inforeg@justice.gov.za
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
14. Children's Privacy
Our Website is not directed at children under the age of 18. We do not knowingly collect any information from children. If you believe a child has provided information to us, please contact us at info@cryptexsolutions.co.za and we will address it promptly.
15. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this document. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
16. Contact Us
If you have any questions about this Privacy & Cookie Policy, please contact us:
Cryptex IT Solutions (Pty) Ltd
Pretoria, Gauteng, South Africa
Monday–Friday, 08:00–17:00 SAST
Information Officer: Renier Vermaak
Cryptex IT Solutions (Pty) Ltd — Registered in the Republic of South Africa